Shipping policy

**Free shipping on all orders**

Every order ships free to the United States.

**Processing time**

Orders are processed within **1-3 business days** (Monday to Friday, excluding holidays). You'll receive an email confirmation as soon as your order is placed.

**Delivery time**

Once shipped, orders are delivered within **4-8 business days**, depending on your state and city.

**Tracking your order**

When your order ships, you'll receive an email with your tracking number so you can follow your package until it arrives.

**Christmas orders**

Carriers handle higher volumes during the holiday season, which can cause small delays. We recommend ordering early so your gift arrives on time.

**Shipping address**

Please double-check your shipping address at checkout. We can't be responsible for orders delivered to an incorrect or incomplete address provided by the customer. If you notice a mistake, contact us as soon as possible and we'll do our best to update it before the order ships.

**Customs and import duties**

We currently ship to the United States. Any customs fees or import duties, if they apply, are the responsibility of the customer.

**Lost or delayed packages**

If your order hasn't arrived within the estimated delivery time, or your tracking shows it as delivered but you didn't receive it, contact us and we'll help you right away.

**Contact**

Email: kelux@outlook.es
Phone: +34 600 377 108

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